PRIVACY POLICY
Personal data management
All information provided on personal data or collected through operations on wowtea.co.uk will be processed by Biofit Trade Ltd.., based in Bulgaria, Blvd. Bulgaria 81B, fl. 4, office 7, Sofia 1608
FitBody guarantees the security and confidentiality of the information provided and transmitted through our IT system.
The data and personal information provided by USERS / CUSTOMERS are used by FitBody to manage orders, provide products and services, process payments, communicate with USERS / CUSTOMERS about orders, products, services and promotional offers or product recommendations. Here is an inventory of what data will be used for:
Name: for delivery by the DPD, DHL Courier Company
Surname: delivery by DPD, DHL Courier Company
Telephone number: for delivery by the DPD, DHL courier
Address: for delivery by the DPD, DHL Courier Company
E-mail address: contact the user for delivery problems or an incorrect telephone number. Send information about new products, current promotions and interesting articles. There is an option to unsubscribe from this list by clicking on the “Click here to stop receiving messages from us” button in the email itself.
Privacy policy for third parties who use personal data from wowtea.eu/cz
Facebook:
https://www.facebook.com/policies/cookies/
Metrilo
https://www.metrilo.com/privacy-policy
Google Analytics:
https://policies.google.com/technologies/cookies
Klaviyo:
https://www.klaviyo.com/privacy/policy
Mollie:
https://www.mollie.com/en/privacy
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC:
https://eur-lex.europa.eu/eli/reg/2016/679/oj
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information
you give us such as your name, address and email address. When you browse our store, we also automatically receive your
computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and
operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new
products and other updates. Text Marketing and notifications: By subscribing to text notifications you agree to receive
recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply
STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.
CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit
card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it
for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either
ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If
after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection,
use or disclosure of your information, at anytime, by mailing us at: support@thefitbody.eu
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you
are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor
dependents to use this site.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to
allow them to perform the services they provide to us. However, certain third-party service providers, such as payment
gateways and other payment transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their
privacy policies so you can understand the manner in which your personal information will be handled by these providers. In
particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider,
then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will
take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you
here that it has been updated, so that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or
simply want more information contact us at
support@thefitbody.eu
Privacy Policy
Administrator of data
Optional or obligatory rendering of data
How and why we process your personal data
- Performing orders and related
actions – for this objective we obtain your: name, address, phone number, email; - Registration or subscription for our bulletin, as well as getting information about our new products or promotions- for this objective we obtain your name and e-mail;
- Your likes with your friends via your profiles on social media sites;
- Management of payments, including the control for fighting fraud in cases when paying with credit/debit cards- for this purpose we transfer the gathered information for accomplishing the transaction, after which we save it with us;
- Management of your questions: technical, commercial, regarding the status of your order, as well as requests for information, in the broad sense of the word;
- Access by our specialists (media department, business development, web marketing, purchasing department, customer service.)
- Sending, after your consent, information for marketing purposes, commercial messages via different channels as well as with the help of traditional methods (paper mail, telephone).
- Sending commercial offers, for example, that are in line with your interests, after your consent, for purposes linked to profiling and improving your experiences navigating our website by using cookies, recent purchases, and so on.