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Slim Tea Q&A Section
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Does FitBody Slim Tea have a laxative effect?
No! Our Tea is designed to burn fat and to prevent the body from accumulating fat cells . We have not researched such effects from use of the tea
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How many kilos will I lose?
Everything depends on your body type, food that you eat and workout activity. Some people see significant results because they combine the tea with exercise and a healthier diet.
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Is your product 100% natural?
BIG YES! Our Slim Tea contains specially selected herbs from all over the world, combined together to provide the perfect formula for the best slimming results!
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If I am pregnant can I drink Slim Tea?
Congratulations! We would advise you to consult with your doctor. All the ingredients are listed on our website so that you have clear information what the Tea contains.
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How often should I use Slim Tea?
Slim Tea can be consumed as long as you need it. It is 100% natural and every body type is different so every person requires a different amount of time to consume it. As long as you feel better and see results, our Slim Tea is perfect for you!
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When should I drink the tea?
Take it 2 times a day, once before breakfast and once before lunch.
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How do you prepare Slim Tea?
Put 5-7 grams of the herbs (which is around 1 tablespoon) in 600ml of water. Wait 10-12 minutes and your Slim Tea is ready.
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What is the difference between SlimFit and Detox Tea?
Slim Tea is designed and produced to burn calories and prevent the build up of new fat. Detox Tea is the ultimate helper to rid your body of toxins, speed up your metabolism and reduce a bloated belly. Detox tea gives you a lot of energy throughout the day and a lot of ladies prefer it instead of coffee.
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How Does Slim Tea Work?
Slim Tea is an all natural premium tea which contains a special collection of herbs which naturally burns calories. Drinking it twice a day gives signal to your body to remove unwanted fat and start decomposing fat cells.
Detox Tea Q&A Section
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How often should I use Detox Tea?
Detox Tea is designed to cleanse your body and boost your metabolism. A lot of people drink it instead of coffee and feel better throughout the day. It also reduces a swollen stomach. You should drink it every day to maintain your overall health.
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How do you prepare the Detox Tea?
Put 5 -7 grams of the herbs (which is around 1 tablespoon) in 600ml of water. Wait 10 – 12 minutes and your Detox Tea is ready.
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Does Fitbody Detox Tea have a relaxing effect?
No! Our Tea is designed to clean toxins from the body. We have not researched such effects from use of the tea.
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Is your product 100% natural?
BIG YES! Our Detox Tea contains specially selected herbs from all over the world, combined together to provide the perfect formula for the best detox results!
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If I am pregnant can I drink Detox Tea?
Congratulations! We would advise you to consult with your doctor. All the ingredients are listed on our website so that you have clear information what the Tea contains.
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When should I drink the tea?
Take it 2 times a day, once before breakfast and once before lunch.
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What is the difference between Slim Tea and Detox Tea?
Slim Tea is designed and produced to burn calories and prevent the build up of new fat. Detox Tea is our ultimate helper to rid your body of toxins, speed up your metabolism and reduce a bloating belly. Detox tea gives you a lot of energy throughout the day and a lot of ladies prefer it instead of coffee.
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How does Detox Tea work?
Detox Tea is an all-natural premium tea which contains a special collection of herbs which naturally cleanse your body from toxins and boost metabolism. Drinking it twice a day will increase your energy and reduce your swollen belly due to the cleansing process.
Tea Bottle Q&A Section
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How heat resistant is the glass?
The FitBody Tea bottle is made of a borosilicate glass, which can hold boiling water without any problem.
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How fine of a mesh is the strainer? Is there a chance tea leaves will get in my drinking tea?
It is a fine mesh. You should not have any tea leaves getting into the tea.
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Can I remove the infuser once I am done steeping?
Yes, you can easily take off the infuser, once you are done steeping. Just flip the Tea Bottle upside down, unscrew the bottom lid, and take off the infuser. Since both lids are flat, if you prefer, you can also swap the lids and have the infuser at the top.
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Can I just buy the bottle?
Of course you can. Just follow the link.
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What is it made of?
It is made of a double-walled odour free glass tumbler and a special stainless steel tea infuser. Keep your drinks cool or warm for much longer without evaporation or leakage. It also has a specific handle to help you hold your favourite tea without getting burnt <3
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How to use the FitBody Tea Bottle?
Put 5-7 grams of the herbs in the tea infuser and fill with hot water. Wait 12 minutes and your tea is ready. You can drink it straight from the bottle with no hesitation.
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What is the FitBody Tea Bottle?
The FitBody Tea Bottle is specially designed to prepare, drink and share our unique tea. With our tea infuser, you can brew your favourite loose tea leaves, use it as a fruit infuser water bottle or even brew herbal beverages! The large size 600ml bottle will keep you hydrated all day long. It also has a special design so that it can fit in any bag.
Orders and Shipping Q&A Section
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What is your returns policy?
If you have received the incorrect items or the items you have received are faulty, please email help@192.168.100.14 to discuss further.
If you are not satisfied with the goods you have received, you can return them to us within 30 days of receipt, providing they are in their original resealable condition.
Once returned you will be entitled to a full refund which will not include the cost of the return postage. We are not able to refund or exchange items that appear to have been used, opened, or are not in their original condition. If you want these returned to you, we may request that you cover the delivery cost.
Return Process:
Please download, print off, and complete the returns form if you do not already have one.
Email your form along with a photo of the products you are returning to returns@192.168.100.14
Once approved, ensure your return items are well packaged and meet all the conditions outlined below.
Please mark ‘Returned Items’ clearly on the outer packaging of your parcel.
Use an insured tracking delivery service to ensure your parcel reaches us safely.
Send a follow up email with your tracking information to returns@192.168.100.14Enclose your goods, and return to the following address:
<insert address>
Refund Terms and Guidelines:
All returned items must be unused, unopened, and in their original plastic wrapping.
We are not responsible for the return shipping costs of the items.
Please make sure that all returned items are well packaged, so as not to be damaged in the post.
Please make sure that all return packages are sent with a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.
Please make sure that the returns form has been approved – without approval it may result in your request not being processed. -
Will I need to pay customs?
Customers within the EU will not be charged customs or import fees for orders.
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What if my country does not have a post/area code or address?
All addresses are required to be written in English have a valid post/area code.
If your address does not have a post/area code, please enter the following in the post code field 00000.
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Will my parcel be delivered to my address?
Yes of course! Your parcel will be delivered to the address provided at the time of purchase.
If you are not home at the time of delivery, your parcel will be redirected to your local post office for collection.
*Please note: UAE customers must collect their parcels from their local post office.
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How do I track my order?
If you don’t have a HiSmile account yet
As soon as your order has been fulfilled, you’ll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If you haven’t received an email yet, don’t stress! Your order will usually take around 1-2 business days to be dispatched.*Please note, tracking can take around 24 hours to update after dispatch.
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Which carrier do you use for shipping?
Most of our products are shipped via GLS.
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Do you require a signature upon delivery?
No, a signature is not required upon delivery.
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How long will it take to receive my order?
We deliver the order usually within 24 hours, but sometimes it may take up to 2-3 days.
Billing & Payments Q&A Section
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What payment methods do you accept?
We accept cash on delivery (COD), Visa, MasterCard and PayPal.
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Why I am not able to complete my payment?
If you are having trouble with payment, please ensure that you are using one of our accepted payment methods and that you have sufficient funds on your card.
Money Back Guarantee Q&A Section
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How does the money back guarantee work?
We have absolute confidence in providing the best Detox & Slim Teas in the world. That’s why we have our 100% Money Back Guarantee.
We guarantee that your body weight will improve by a minimum of 3 kg. ***** For maximum results, when you consume one of our teas, we strongly recommend you reduce your junk food intake such as fried and processed foods, LARGE PORTIONS OF SWEET FOODS, BREAD, FIZZY DRINKS and ALCOHOL ******
In the unlikely event that you find this is not the case with your Fitbody experience please see below.
To qualify for our money back guarantee simply follow the instructions below:
Take a photo of your body before using our FitBody Teas
Take a photo of your body after completion of one of the FitBody Teas, along with a photo of the used product
Email our customer experience team (help@192.168.100.14) with the above
Your application will be processed within 3 days of receipt
Please note that our Money Back Guarantee only applies for the first purchase of a the FitBody Teas and excludes all other products/future orders.Please remember to submit your application within 30 days of receiving the product/s and that the photos have valid date and time stamps.